Testimonials
“It is an honor to recommend Ryan Duffy, founder of The Benefit Ace, for Medicaid advocacy. As a social security disability advocate, I have been collaborating with Ryan since early 2025. I have referred several complicated cases to him that have required his service across several issues and in every case he understood and responded properly to the issue and was on top of all the details alerting clients to important deadlines, interacting with agency staff effectively, and ensuring the best case outcome. His expertise in the complex Medicaid rules surpasses anyone I know. Some people refer to him as a "Medicaid policy nerd" which is high praise due to the sheer complexity of the policy and because he is both knowledgeable of the rules surrounding each category and more importantly knows how to interpret them correctly. In addition to my professional endorsement, I can also add my personal endorsement as Ryan assisted my son in retaining his Medicaid benefit after a 7-month ordeal that ended with a hearing. In this case, in addition to understanding the error made by the Department of Social Services, he was able to prepare and present a compelling argument to the hearing officer, taking all necessary steps with the case manager, the supervisor and those responsible for the error. I wouldn't hesitate to entrust your Medicaid issue to Ryan.”
— Elizabeth Horn, Founder of Disability Benefits Guidance, LLC
“Ryan has been extraordinarily helpful in assisting me with the Medicaid process for my special needs children after the painful and sudden loss of their father. Additionally, both my children have a Medicaid Waiver (each has a different one) and, even though he was somewhat unfamiliar with them, Ryan spent a great deal of time painstakingly researching the Virginia Medicaid Waiver process in order to help me navigate it. At a time when I was too overwhelmed to effectively learn and oversee additional complex systems, Ryan was, and continues to be, a thoughtful, attentive, and caring resource. “
— Kathryn F.
“Ryan helped me win my Medicaid denial appeal and reestablish my enrollment in the Medicaid Works program. The process took him many hours of research, dozens of correspondences with multiple state and private agencies, two detailed appeals and addendums, an in person hearing, and so much more. After five months of hard work from Ryan, I won my appeal. Had I not won this appeal, I would’ve had to quit my full-time job, sell my home, and move back in with my mother in order to reestablish needed benefits. I could not have done this without Ryan’s expertise, industriousness, and relentlessness. Thanks to him, I am receiving the life-saving care I need every day and living a full, independent life.”
— Josh S.
“I was recommended Ryan to assist me with getting my son back onto Medicaid after he was improperly dropped. My son Matt is paraplegic with a traumatic brain injury. I attempted to deal with this on my own I ran into brick wall after brick wall. Ryan was able to help steer me through the maze of government regulation to get back my son’s Medicaid approval. Ryan was a God Send; he was extremely responsive and without his assistance we would still be struggling with the government’s bureaucracy. I strongly recommend Ryan, he is a person of integrity.”
— Joe K. DeShazo III
“It was a pleasure working with Ryan on my Medicaid case. I have a disability and was denied Medicaid. He provided a great explanation on the steps we were going to take to resolve my case. Ryan had contacted the Department of Social Services and also helped me with understanding what steps to take and who my caseworker is. I got a great deal of information from Ryan to help me understand how the Medicaid application process works, helped me re-apply, and helped me resolve my case in a very timely manner.”
— N.G.